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Customer Service

Customer Portal

BC Hydro is pleased to provide an information sharing portal for its customers.  Customers can register to become a BC Hydro eligible customer, access and/or update their registration documentation, procure their daily settlement reports, acquire their monthly invoices, get transaction information, access Agreements and studies, and submit issues or queries for BC Hydro’s response.  Customers must request access to the portal through the first link below before they gain access to previously-mentioned information through the second link below.